:root{--font: -apple-system, BlinkMacSystemFont, "SF Pro Text", "SF Pro Display", "Helvetica Neue", Helvetica, Arial, sans-serif;--accent: #0a7cff;--accent-2: #d32228;--via-red: #d32228;--bg: #ffffff;--side: #f5f5f7;--side-sel: #0a7cff;--line: rgba(60,60,67,.14);--text: #1d1d1f;--muted: #86868b;--in: #e9e9eb;--in-text: #000;--out: #0a7cff;--out-text: #fff;--field: rgba(118,118,128,.12);--card: #f5f5f7;--panel: #fbfbfd;--hover: rgba(0,0,0,.05);--shadow: 0 10px 40px rgba(0,0,0,.18);--chip-red: #ffe5e2;--chip-red-t: #c4291c;--chip-amber: #fff3d6;--chip-amber-t: #9a6400;--chip-green: #e3f6e8;--chip-green-t: #1e7d36;--chip-blue: #e3efff;--chip-blue-t: #0a5fcc;color-scheme:light}@media (prefers-color-scheme: dark){:root:not([data-theme=light]){--bg: #1e1e1e;--side: #262628;--line: rgba(255,255,255,.1);--text: #f5f5f7;--muted: #98989d;--in: #3a3a3c;--in-text: #fff;--field: rgba(118,118,128,.24);--card: #2c2c2e;--panel: #232325;--hover: rgba(255,255,255,.06);--chip-red: #4a1f1b;--chip-red-t: #ff8a7d;--chip-amber: #4a3a12;--chip-amber-t: #ffcf66;--chip-green: #173a22;--chip-green-t: #6fdc8c;--chip-blue: #12305a;--chip-blue-t: #8cc0ff;color-scheme:dark}}:root[data-theme=dark]{--bg: #1e1e1e;--side: #262628;--line: rgba(255,255,255,.1);--text: #f5f5f7;--muted: #98989d;--in: #3a3a3c;--in-text: #fff;--field: rgba(118,118,128,.24);--card: #2c2c2e;--panel: #232325;--hover: rgba(255,255,255,.06);--chip-red: #4a1f1b;--chip-red-t: #ff8a7d;--chip-amber: #4a3a12;--chip-amber-t: #ffcf66;--chip-green: #173a22;--chip-green-t: #6fdc8c;--chip-blue: #12305a;--chip-blue-t: #8cc0ff;color-scheme:dark}*{box-sizing:border-box}html,body,#root{height:100%;margin:0}body{font-family:var(--font);background:var(--bg);color:var(--text);-webkit-font-smoothing:antialiased;font-size:14px;overflow:hidden}button,input,select,textarea{font:inherit;color:inherit}button{cursor:pointer}:focus-visible{outline:3px solid color-mix(in srgb,var(--accent) 55%,transparent);outline-offset:1px;border-radius:8px}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}.muted{color:var(--muted)}.small{font-size:12px}.app{display:grid;grid-template-columns:320px minmax(0,1fr) 0px;grid-template-rows:minmax(0,1fr);height:100%;min-height:0;transition:grid-template-columns .35s cubic-bezier(.2,.8,.2,1);position:relative;overflow:hidden}.app.panel-open{grid-template-columns:320px minmax(0,1fr) 370px}.sidebar{background:var(--side);border-right:1px solid var(--line);display:flex;flex-direction:column;min-width:0;min-height:0;height:100%;overflow:hidden}.side-top{display:flex;align-items:center;justify-content:space-between;padding:14px 14px 6px}.brand{font-weight:700;font-size:17px;letter-spacing:-.01em;display:flex;align-items:center;gap:6px}.brand-word{line-height:1}.brand-mark{background:var(--accent-2);color:#fff;font-size:11px;font-weight:800;padding:3px 5px;border-radius:6px;letter-spacing:.04em}.badge{background:var(--accent);color:#fff;font-size:11px;border-radius:10px;padding:1px 7px;font-weight:600}.side-tools{display:flex;gap:2px}.icon-btn{background:none;border:0;width:30px;height:30px;border-radius:8px;display:grid;place-items:center;color:var(--muted);font-size:15px}.icon-btn:hover{background:var(--hover)}.icon-btn.on{color:var(--accent)}.agent-switch{padding:0 14px 8px}.agent-switch select{width:100%;background:var(--field);border:0;border-radius:8px;padding:6px 8px;font-size:13px}.search{margin:0 14px 8px;display:flex;align-items:center;gap:6px;background:var(--field);border-radius:9px;padding:0 8px;color:var(--muted)}.search input{flex:1;border:0;background:none;padding:7px 0;outline:none;color:var(--text);min-width:0}.search kbd{font-family:var(--font);font-size:11px;opacity:.7}.segmented{display:flex;margin:0 14px 6px;background:var(--field);border-radius:8px;padding:2px}.segmented button{flex:1;border:0;background:none;padding:4px;border-radius:6px;font-size:12px;font-weight:500;color:var(--muted)}.segmented button.on{background:var(--bg);color:var(--text);box-shadow:0 1px 3px #0000001f}.conv-scroll{overflow-y:auto;flex:1 1 auto;min-height:0;padding-bottom:70px;overscroll-behavior:contain}.pinned{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;padding:10px 14px 6px}.pin{background:none;border:0;display:flex;flex-direction:column;align-items:center;gap:4px;padding:6px 2px;border-radius:12px;position:relative}.pin:hover{background:var(--hover)}.pin.sel{background:color-mix(in srgb,var(--accent) 14%,transparent)}.pin-av{position:relative}.pin-dot{position:absolute;left:-2px;top:2px;width:12px;height:12px;border-radius:50%;background:var(--accent);border:2px solid var(--side)}.pin-name{font-size:12px}.pin-peek{position:absolute;top:-6px;left:50%;max-width:92px;font-size:10px;background:var(--bg);padding:3px 7px;border-radius:10px;box-shadow:0 1px 4px #00000026;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;transform:translate(-10%)}.conv-list{list-style:none;margin:0;padding:0 8px}.conv{width:100%;display:flex;align-items:flex-start;gap:8px;background:none;border:0;text-align:left;padding:9px 8px 9px 2px;border-radius:10px;position:relative}.conv:hover{background:var(--hover)}.conv.sel{background:var(--side-sel);color:#fff}.conv.sel .conv-time,.conv.sel .conv-prev{color:#ffffffd9}.dot{width:10px;height:10px;border-radius:50%;margin-top:15px;flex:none}.dot.on{background:var(--accent)}.conv.sel .dot.on{background:#fff}.avatar{border-radius:50%;color:#fff;display:grid;place-items:center;font-weight:600;flex:none;letter-spacing:.02em}.conv-body{flex:1;min-width:0;display:flex;flex-direction:column;gap:1px;border-bottom:1px solid var(--line);padding-bottom:8px}.conv.sel .conv-body{border-color:transparent}.conv-row{display:flex;justify-content:space-between;gap:6px}.conv-name{font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conv-time{color:var(--muted);font-size:12px;white-space:nowrap}.conv-prev{color:var(--muted);font-size:13px;line-height:1.3;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.conv-tags{display:flex;gap:4px;margin-top:3px}.mini{font-size:10px;background:var(--field);border-radius:5px;padding:1px 6px;color:var(--muted)}.mini.ray{background:var(--chip-blue);color:var(--chip-blue-t)}.conv.sel .mini{background:#ffffff38;color:#fff}.none{color:var(--muted);text-align:center;padding:30px}.thread-col{min-width:0;min-height:0;height:100%;background:var(--bg);position:relative;overflow:hidden}.thread{display:flex;flex-direction:column;height:100%;min-height:0;position:relative}.empty-thread{height:100%;display:grid;place-content:center;text-align:center;color:var(--muted)}.empty-logo{font-weight:800;font-size:40px;color:var(--line);letter-spacing:.05em}.thread-head{display:flex;align-items:center;gap:10px;padding:10px 14px;border-bottom:1px solid var(--line);background:color-mix(in srgb,var(--bg) 85%,transparent);-webkit-backdrop-filter:saturate(180%) blur(20px);backdrop-filter:saturate(180%) blur(20px);z-index:2;min-height:56px}.back{display:none;background:none;border:0;color:var(--accent);font-size:28px;line-height:1;padding:0 4px;align-items:center}.back span{font-size:16px;margin-left:2px}.who{display:flex;align-items:center;gap:9px;flex:1;min-width:0}.who-name{font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.who>div{min-width:0}.segmented button{white-space:nowrap}.who-sub{font-size:11px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.head-actions{display:flex;gap:6px;align-items:center}.pill{border:0;background:var(--field);border-radius:14px;padding:5px 11px;font-size:12px;font-weight:500;white-space:nowrap}.pill:hover{background:color-mix(in srgb,var(--accent) 16%,var(--field))}.info{font-size:19px}.messages{flex:1 1 auto;min-height:0;overflow-y:auto;padding:14px 18px 10px;display:flex;flex-direction:column;position:relative}.divider{text-align:center;font-size:11px;color:var(--muted);margin:14px 0 8px}.divider b{font-weight:600}.row{display:flex;margin-top:8px;animation:pop .28s cubic-bezier(.2,.9,.3,1.2)}.row.gp{margin-top:2px}.row.out{justify-content:flex-end}.row.has-tb{margin-top:18px}@keyframes pop{0%{opacity:0;transform:translateY(8px) scale(.97)}to{opacity:1;transform:none}}.bubble{position:relative;max-width:min(70%,520px);padding:7px 12px;border-radius:18px;line-height:1.32;font-size:14.5px;white-space:pre-wrap;overflow-wrap:anywhere;-webkit-user-select:text;user-select:text;-webkit-touch-callout:none}.row.in .bubble{background:var(--in);color:var(--in-text)}.row.out .bubble{background:var(--out);color:var(--out-text)}.bubble.tail:before,.bubble.tail:after{content:"";position:absolute;bottom:0;height:20px}.row.out .bubble.tail:before{right:-7px;width:20px;background:var(--out);border-bottom-left-radius:16px 14px}.row.out .bubble.tail:after{right:-26px;width:26px;background:var(--bg);border-bottom-left-radius:10px}.row.in .bubble.tail:before{left:-7px;width:20px;background:var(--in);border-bottom-right-radius:16px 14px}.row.in .bubble.tail:after{left:-26px;width:26px;background:var(--bg);border-bottom-right-radius:10px}.bubble.media{padding:0;background:none!important}.bubble.media:before,.bubble.media:after{display:none}.img-btn{border:0;padding:0;background:none;display:block}.bubble img{display:block;width:240px;max-width:100%;border-radius:16px}.bubble:not(.media) img{margin:-3px -8px 6px;width:calc(100% + 16px);border-radius:14px}.txt{position:relative;z-index:1}.tapback{position:absolute;top:-16px;display:flex;gap:2px;background:var(--in);border:2px solid var(--bg);border-radius:14px;padding:2px 6px;font-size:12px;z-index:2}.row.out .tapback{left:-16px}.row.in .tapback{right:-16px;background:var(--out)}.tapback .ha,.tapback-menu .ha{font-weight:800;font-size:11px;color:var(--accent)}.row.in .tapback .ha{color:#fff}.receipt{text-align:right;font-size:11px;color:var(--muted);margin:3px 4px 0 0;animation:fade .3s}.receipt b{font-weight:600}@keyframes fade{0%{opacity:0}}.typing{display:flex;gap:4px;padding:12px 14px;align-items:center}.typing i{width:8px;height:8px;border-radius:50%;background:var(--muted);animation:blink 1.3s infinite}.typing i:nth-child(2){animation-delay:.18s}.typing i:nth-child(3){animation-delay:.36s}@keyframes blink{0%,60%,to{opacity:.35;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}.tapback-menu{position:absolute;z-index:5;display:flex;align-items:center;gap:4px;background:color-mix(in srgb,var(--bg) 92%,transparent);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);box-shadow:var(--shadow);border-radius:22px;padding:5px 8px;animation:pop .2s;flex-wrap:wrap;max-width:320px}.tapback-menu button{border:0;background:none;width:34px;height:34px;border-radius:50%;font-size:17px}.tapback-menu button:hover,.tapback-menu button.on{background:var(--accent)}.tapback-menu button.on.ha,.tapback-menu button.ha:hover{color:#fff}.tb-note{width:100%;font-size:10px;color:var(--muted);text-align:center;padding-bottom:2px}.handoff{margin:4px auto 6px;max-width:460px;width:100%}.sys-banner{text-align:center;font-size:12px;color:var(--muted);font-weight:500;margin:2px 0 8px}.sys-banner.subtle{margin-top:0}.call-card{background:var(--card);border:1px solid var(--line);border-radius:14px;padding:12px 14px;font-size:13px}.call-top{display:flex;gap:10px;align-items:center}.call-top small{display:block;color:var(--muted);font-size:11px}.ray-dot{width:30px;height:30px;border-radius:50%;background:linear-gradient(135deg,#0a7cff,#6e4cff);color:#fff;display:grid;place-items:center;font-weight:700}.call-card p{margin:8px 0 4px;line-height:1.4}.call-card ul{margin:0;padding-left:18px;color:var(--muted)}.composer-wrap{padding:6px 14px 12px;position:relative;flex:none}.suggest{display:flex;align-items:center;gap:8px;background:var(--card);border:1px solid var(--line);border-radius:14px;padding:7px 8px 7px 10px;margin-bottom:8px;font-size:13px;animation:pop .3s}.ai-tag{font-size:10px;font-weight:700;color:#6e4cff;background:color-mix(in srgb,#6e4cff 14%,transparent);border-radius:6px;padding:2px 6px;white-space:nowrap}.suggest-text{flex:1;color:var(--muted);line-height:1.35}.suggest-text b{color:var(--text);font-weight:600}.suggest-actions{display:flex;gap:4px}.suggest-actions button{border:0;background:var(--field);border-radius:10px;padding:4px 9px;font-size:12px;font-weight:500}.suggest-actions button:first-child{background:var(--accent);color:#fff}.composer{display:flex;align-items:flex-end;gap:8px}.plus{border:1px solid var(--line);border-radius:50%;width:32px;height:32px;flex:none}.field{flex:1;display:flex;align-items:flex-end;border:1px solid var(--line);border-radius:18px;padding:3px 3px 3px 12px;background:var(--bg)}.field textarea{flex:1;border:0;outline:none;resize:none;background:none;padding:5px 0;line-height:1.35;max-height:140px;font-size:14.5px}.send{width:28px;height:28px;border-radius:50%;border:0;background:var(--accent);color:#fff;display:grid;place-items:center;transition:transform .15s,opacity .15s;flex:none}.send:disabled{opacity:.3;cursor:default;transform:scale(.9)}.replies{position:absolute;bottom:calc(100% - 4px);left:14px;width:min(420px,calc(100% - 28px));background:var(--bg);border:1px solid var(--line);border-radius:14px;box-shadow:var(--shadow);overflow:hidden;z-index:6;animation:pop .2s}.replies-head{display:flex;gap:6px;padding:8px;border-bottom:1px solid var(--line)}.replies-head input,.reply-edit input,.reply-edit textarea,.book-form input,.zip input{flex:1;border:1px solid var(--line);border-radius:8px;padding:6px 8px;background:var(--field);outline:none;min-width:0}.replies-list{max-height:300px;overflow-y:auto;padding:4px}.replies-sec{font-size:11px;font-weight:600;color:var(--muted);text-transform:uppercase;letter-spacing:.04em;padding:8px 8px 4px}.replies-empty{font-size:12px;color:var(--muted);padding:2px 8px 6px}.reply{display:flex;align-items:center;gap:2px;border-radius:8px}.reply.act,.reply:hover{background:var(--hover)}.reply-main{flex:1;text-align:left;border:0;background:none;padding:6px 8px;min-width:0;display:flex;flex-direction:column}.reply-main span{font-size:12px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.tiny{border:0;background:none;color:var(--accent);font-size:11px;padding:4px 6px}.tiny.danger{color:var(--accent-2)}.reply-edit{display:flex;flex-direction:column;gap:6px;padding:10px}.row-btns{display:flex;justify-content:flex-end;gap:6px}.row-btns button,button.primary{border:0;border-radius:8px;padding:6px 12px;background:var(--field);font-weight:500}button.primary{background:var(--accent);color:#fff}button.primary:disabled{opacity:.4}button.primary.small{padding:4px 10px;font-size:12px}.panel{background:var(--panel);border-left:1px solid var(--line);overflow:hidden;height:100%;min-width:0}.panel-inner{width:330px;height:100%;overflow-y:auto;padding:16px 14px 90px;opacity:0;transition:opacity .25s}.panel.open .panel-inner{opacity:1}.panel-close{display:none}.panel-hero{text-align:center;display:flex;flex-direction:column;align-items:center;gap:3px;padding:6px 0 12px}.panel-hero h2{font-size:19px;margin:8px 0 0;letter-spacing:-.01em}.chips{display:flex;flex-wrap:wrap;gap:5px;justify-content:center;margin-top:8px}.chip{font-size:11px;font-weight:600;padding:3px 9px;border-radius:12px;background:var(--field)}.chip.urgent{background:var(--chip-red);color:var(--chip-red-t)}.chip.warranty{background:var(--chip-amber);color:var(--chip-amber-t)}.chip.new{background:var(--chip-blue);color:var(--chip-blue-t)}.chip.repeat{background:var(--chip-green);color:var(--chip-green-t)}.actions{display:grid;grid-template-columns:repeat(3,1fr);gap:6px;margin-bottom:10px}.actions button{border:0;background:var(--card);border-radius:12px;padding:9px 4px;font-size:11px;font-weight:500;color:var(--accent);display:flex;flex-direction:column;align-items:center;gap:3px}.actions button span{font-size:17px}.actions button.on{background:var(--accent);color:#fff}.card{background:var(--card);border-radius:12px;padding:10px 12px;margin-bottom:8px;font-size:13px}.card p{margin:4px 0;line-height:1.4}.card-h{font-size:11px;color:var(--muted);font-weight:600;text-transform:uppercase;letter-spacing:.04em;margin-bottom:4px;display:flex;justify-content:space-between}.count{background:var(--field);border-radius:8px;padding:0 6px}.kv{display:flex;justify-content:space-between;margin-top:6px;padding-top:6px;border-top:1px solid var(--line)}.appt{display:flex;justify-content:space-between;align-items:baseline}.appt-day{font-weight:600;font-size:15px}.appt-win{color:var(--accent);font-weight:500}.jobs{list-style:none;margin:0;padding:0}.job{padding:6px 0;border-top:1px solid var(--line)}.job:first-child{border-top:0}.job-top{display:flex;justify-content:space-between}.job-sub{color:var(--muted);font-size:12px}.job-meta{font-size:11px;color:var(--muted);opacity:.8;margin-top:2px}.status{font-size:10px;text-transform:capitalize;padding:1px 7px;border-radius:8px;background:var(--field)}.s-scheduled{background:var(--chip-blue);color:var(--chip-blue-t)}.s-parts-ordered{background:var(--chip-amber);color:var(--chip-amber-t)}.s-completed{background:var(--chip-green);color:var(--chip-green-t)}.sealed{border:1px dashed var(--line)}.act-card{border:1px solid color-mix(in srgb,var(--accent) 35%,transparent);animation:pop .2s}.seg3{display:grid;grid-template-columns:repeat(3,1fr);gap:6px}.seg3 button{border:0;background:var(--bg);border-radius:8px;padding:7px;font-weight:600;color:var(--accent)}.zip{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--muted);margin-bottom:8px}.zip input{max-width:90px}.slots{display:grid;grid-template-columns:1fr 1fr 1fr;gap:4px;font-size:12px}.slot-row{display:contents}.slot-h{font-size:10px;color:var(--muted);text-align:center}.slot-d{align-self:center;font-weight:500}.slot{border:0;border-radius:7px;padding:5px 2px;background:var(--chip-green);color:var(--chip-green-t);font-weight:600;font-size:11px}.slot.full{background:var(--field);color:var(--muted);cursor:default}.slot.sel{background:var(--accent);color:#fff}.book-form{display:flex;flex-direction:column;gap:6px;margin-top:8px}.demo-note{text-align:center;font-size:11px;color:var(--muted)}.sim-fab{position:fixed;left:16px;bottom:16px;z-index:20;display:flex;align-items:center;gap:6px;border:0;border-radius:20px;padding:9px 14px;background:#1d1d1f;color:#fff;font-weight:600;font-size:13px;box-shadow:var(--shadow);transition:transform .2s}.sim-fab:hover{transform:translateY(-1px)}.sim-fab.on{background:var(--accent)}.sim{position:fixed;left:16px;bottom:64px;z-index:21;width:300px;animation:pop .3s}.sim-bar{display:flex;align-items:center;gap:6px;background:var(--bg);border:1px solid var(--line);border-radius:12px;padding:6px 6px 6px 10px;margin-bottom:8px;box-shadow:var(--shadow);font-size:12px;color:var(--muted)}.sim-bar label{flex:1;display:flex;flex-direction:column;gap:2px}.sim-bar select{border:0;background:var(--field);border-radius:6px;padding:4px;font-size:12px;color:var(--text)}.iphone{height:min(560px,calc(100vh - 190px));background:#fff;color:#000;border-radius:44px;border:10px solid #1c1c1e;box-shadow:var(--shadow),inset 0 0 0 1px #3a3a3c;display:flex;flex-direction:column;overflow:hidden;position:relative;color-scheme:light}.island{position:absolute;top:8px;left:50%;transform:translate(-50%);width:84px;height:24px;background:#000;border-radius:14px;z-index:2}.ios-status{display:flex;justify-content:space-between;padding:10px 22px 0;font-size:12px;font-weight:600;height:34px}.ios-head{display:flex;flex-direction:column;align-items:center;gap:3px;padding:4px 0 8px;border-bottom:1px solid #e5e5ea;background:#f7f7f8}.ios-av{width:40px;height:40px;border-radius:50%;background:var(--accent-2);color:#fff;display:grid;place-items:center;font-weight:800;font-size:12px}.ios-name{font-size:11px}.ios-msgs{flex:1;overflow-y:auto;padding:8px 10px;display:flex;flex-direction:column;gap:3px}.ios-note{text-align:center;font-size:10px;color:#8e8e93;margin:4px 0}.ios-row{display:flex}.ios-row.me{justify-content:flex-end}.ios-b{max-width:78%;padding:6px 10px;border-radius:16px;font-size:13px;line-height:1.3;background:#e9e9eb;white-space:pre-wrap}.ios-row.me .ios-b{background:#34c759;color:#fff}.ios-b.media{padding:0;background:none!important}.ios-b img{width:150px;border-radius:14px;display:block}.ios-compose{display:flex;gap:6px;padding:8px 10px 14px;align-items:center}.ios-compose input{flex:1;border:1px solid #d1d1d6;border-radius:16px;padding:6px 10px;outline:none;font-size:13px;background:#fff;color:#000;min-width:0}.ios-cam{border:0;background:#e9e9eb;border-radius:50%;width:30px;height:30px}.ios-send{border:0;width:28px;height:28px;border-radius:50%;background:#34c759;color:#fff;font-weight:700}.ios-send:disabled{opacity:.3}.sim-hint{font-size:11px;color:var(--muted);background:var(--bg);padding:6px 10px;border-radius:10px;margin:8px 0 0;box-shadow:var(--shadow)}.toasts{position:fixed;top:14px;left:50%;transform:translate(-50%);z-index:40;display:flex;flex-direction:column;gap:8px;align-items:center;pointer-events:none}.toast{background:color-mix(in srgb,var(--bg) 88%,transparent);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);box-shadow:var(--shadow);border:1px solid var(--line);border-radius:14px;padding:9px 16px;display:flex;flex-direction:column;font-size:13px;animation:drop .35s cubic-bezier(.2,.9,.3,1.2);min-width:240px}.toast span{color:var(--muted);font-size:12px}@keyframes drop{0%{opacity:0;transform:translateY(-14px)}}.lightbox{position:fixed;top:0;right:0;bottom:0;left:0;background:#000000d1;z-index:50;display:flex;flex-direction:column;align-items:center;justify-content:center;color:#fff;animation:fade .2s}.lightbox img{max-width:90vw;max-height:80vh;border-radius:12px}@media (max-width: 1100px){.app.panel-open,.app{grid-template-columns:300px minmax(0,1fr) 0}.panel{position:fixed;right:0;top:0;bottom:0;width:330px;transform:translate(100%);transition:transform .35s cubic-bezier(.2,.8,.2,1);z-index:15;box-shadow:var(--shadow)}.panel.open{transform:none}.panel-close{display:block;margin-left:auto;border:0;background:none;color:var(--accent);font-weight:600}}@media (max-width: 760px){.app,.app.panel-open{display:block}.sidebar,.thread-col{position:absolute;top:0;right:0;bottom:0;left:0;transition:transform .38s cubic-bezier(.2,.8,.2,1)}.thread-col{transform:translate(100%);box-shadow:-10px 0 30px #0000001f;z-index:2}.show-thread .thread-col{transform:none}.show-thread .sidebar{transform:translate(-28%)}.back{display:flex}.pill{padding:5px 8px}.pin-btn,.head-actions .pill:first-child{display:none}.bubble{max-width:80%}.panel,.panel-inner{width:100%}.suggest{flex-wrap:wrap}.suggest-text{flex-basis:calc(100% - 50px)}.suggest-actions{margin-left:auto}.show-thread .sim-fab{display:none}.sim-fab{left:auto;right:16px}.sim{left:8px;right:8px;width:auto;bottom:60px}.iphone{max-width:300px;margin:0 auto}.conv-scroll{padding-bottom:80px}}@media (prefers-reduced-motion: reduce){*,*:before,*:after{animation:none!important;transition:none!important}}.login{height:100vh;display:grid;place-items:center;background:var(--side);padding:16px}.login-card{width:min(360px,100%);background:var(--bg);border-radius:16px;box-shadow:var(--shadow);padding:28px 24px;display:flex;flex-direction:column;gap:12px}.login-brand{font-weight:700;font-size:20px;display:flex;align-items:center;gap:6px}.login-card label{display:flex;flex-direction:column;gap:4px;font-size:12px;color:var(--muted)}.login-card input{background:var(--field);border:0;border-radius:9px;padding:9px 10px;font-size:14px;color:var(--text)}.login-card .primary{padding:10px;border-radius:10px;font-size:14px}.login-error{background:var(--chip-red);color:var(--chip-red-t);border-radius:8px;padding:8px 10px;font-size:13px}.agent-switch.signed-in{display:flex;align-items:center;justify-content:space-between;gap:8px;font-size:13px}.agent-switch.signed-in span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.link-btn{background:none;border:0;color:var(--accent);font-size:12px;padding:2px 0}.note-row{display:flex;justify-content:center;margin:8px 0}.note{max-width:min(520px,86%);background:var(--chip-amber);color:var(--text);border-radius:12px;padding:8px 12px;font-size:13px;line-height:1.35;white-space:pre-wrap;border:1px dashed color-mix(in srgb,var(--chip-amber-t) 45%,transparent)}.note-tag{display:block;font-size:10px;font-weight:600;color:var(--chip-amber-t);margin-bottom:2px;text-transform:uppercase;letter-spacing:.03em}.composer.note-mode .field{background:var(--chip-amber)}.note-btn.on{color:var(--chip-amber-t)}.mono{font-family:IBM Plex Mono,ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:.92em}.chip-mono{background:var(--field);border-radius:6px;padding:1px 6px;white-space:nowrap}.sd-strip{border-left:4px solid var(--muted);background:var(--card);border-radius:8px;padding:8px 10px;margin:0 0 8px;display:flex;gap:8px;align-items:baseline;flex-wrap:wrap;font-size:13px}.sd-strip.red{border-color:#e8412c;background:var(--chip-red);color:var(--chip-red-t)}.sd-strip.amber{border-color:#f0a500;background:var(--chip-amber);color:var(--chip-amber-t)}.sd-strip.green{border-color:#2fa84f;background:var(--chip-green);color:var(--chip-green-t)}.sd-strip.grey span{color:var(--muted)}.sd-warn{background:var(--chip-amber);color:var(--chip-amber-t);border-radius:8px;padding:6px 9px;font-size:12px;margin:0 0 8px}.sd-next{display:flex;flex-direction:column;gap:4px}.sd-next-sub{font-size:13px}.sd-appt{padding:6px 0;border-top:1px solid var(--line);list-style:none}.sd-appt:first-child{border-top:0}.sd-appt.past{opacity:.6}.sd-appt-top{display:flex;justify-content:space-between;gap:6px}.sd-appt-sub{font-size:12px;color:var(--muted)}.sd-routing{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:3px;font-size:12px}.sd-routing li{display:flex;gap:6px;align-items:center}.sd-routing li.nb{opacity:.55}.sd-day{width:64px;flex:none}.sd-techs{color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sd-dot{width:8px;height:8px;border-radius:50%;background:var(--line);flex:none}.sd-dot.room{background:#2fa84f}.sd-offer{display:flex;flex-direction:column;gap:4px;margin-top:6px}.sd-offer-row{display:grid;grid-template-columns:70px 1fr 1fr;gap:4px;align-items:center;font-size:12px}.sd-foot{text-align:center;font-size:11px;color:var(--muted);margin-top:6px}.sd-foot.stale{color:var(--chip-red-t);font-weight:600}.sd-warn.stale{background:var(--chip-red);color:var(--chip-red-t)}.sd-names{margin:4px 0 0;padding-left:16px}.sd-names li{margin:1px 0}.sd-appt-name{font-size:12px;font-weight:600}.sd-problem{color:var(--muted);font-style:italic;font-size:12px}.demo-badge{background:var(--chip-amber);color:var(--chip-amber-t);border-radius:5px;padding:0 5px}.via-logo{display:inline-flex;align-items:center;border-radius:7px;padding:0 2px;flex:none}.via-logo img{display:block;height:100%;width:auto;max-height:calc(100% - 6px);-webkit-user-select:none;user-select:none}:root[data-theme=dark] .via-logo{background:linear-gradient(#f4f4f6,#e6e6ea);padding:0 6px;box-shadow:0 0 0 1px #ffffff14,0 1px 3px #00000059}@media (prefers-color-scheme: dark){:root:not([data-theme=light]) .via-logo{background:linear-gradient(#f4f4f6,#e6e6ea);padding:0 6px;box-shadow:0 0 0 1px #ffffff14,0 1px 3px #00000059}}.brand{gap:7px}.login-brand{gap:10px;font-size:26px;justify-content:center}.empty-logo-img{width:120px;opacity:.18;filter:grayscale(1);margin:0 auto 10px}.manage-link{text-decoration:none}.tooltip{position:fixed;z-index:1000;transform:translate(-50%,-100%);pointer-events:none;max-width:240px;background:color-mix(in srgb,#1d1d1f 92%,transparent);color:#fff;backdrop-filter:blur(12px) saturate(1.6);-webkit-backdrop-filter:blur(12px) saturate(1.6);font-size:12px;line-height:1.3;padding:5px 9px;border-radius:8px;box-shadow:0 4px 16px #00000038;animation:tip-in .14s ease-out;text-align:center}.tooltip.below{transform:translate(-50%)}.tooltip b{font-weight:600;display:block;white-space:nowrap}.tooltip span{display:block;opacity:.78;font-size:11px;margin-top:1px}:root[data-theme=dark] .tooltip{background:color-mix(in srgb,#f5f5f7 94%,transparent);color:#1d1d1f}@media (prefers-color-scheme: dark){:root:not([data-theme=light]) .tooltip{background:color-mix(in srgb,#f5f5f7 94%,transparent);color:#1d1d1f}}@keyframes tip-in{0%{opacity:0;margin-top:3px}to{opacity:1;margin-top:0}}@media (hover: none){.tooltip{display:none}}@media (prefers-reduced-motion: reduce){.tooltip{animation:none}}.mg-loading{display:grid;place-items:center;height:100%;color:var(--muted)}.consent-pill{display:inline-flex;align-items:center;gap:5px;border:0;border-radius:12px;padding:3px 9px;font-size:11px;font-weight:600;white-space:nowrap;background:var(--field);color:var(--text);margin-left:8px;flex:0 0 auto}.consent-pill .dot{width:7px;height:7px;border-radius:50%;background:currentColor;margin:0;flex:none}.consent-pill.opted_in{background:var(--chip-green);color:var(--chip-green-t)}.consent-pill.implied{background:var(--chip-blue);color:var(--chip-blue-t)}.consent-pill.opted_out{background:var(--chip-red);color:var(--chip-red-t)}.consent-pill.unknown,.consent-pill.review{background:var(--chip-amber);color:var(--chip-amber-t)}.consent-pill.loading{color:var(--muted)}.card-h .consent-pill{margin-left:auto}.consent-banner{display:flex;align-items:center;gap:8px;margin:0 12px 6px;padding:8px 10px;border-radius:10px;font-size:13px;line-height:1.35;border-left:4px solid}.consent-banner.red{background:var(--chip-red);color:var(--chip-red-t);border-color:#d32228;font-weight:600}.consent-banner.amber{background:var(--chip-amber);color:var(--chip-amber-t);border-color:#f0a500}.consent-banner.warn{font-weight:400}.consent-banner .cb-text{flex:1}.consent-banner .tiny{color:inherit;text-decoration:underline}.cb-urgent{display:inline-flex;gap:4px;align-items:center;font-weight:600;white-space:nowrap}.disclosure-hint{margin:-2px 14px 8px;font-size:11px;color:var(--muted)}.composer textarea:disabled{opacity:.6;cursor:not-allowed}.modal-back{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000059;z-index:60;display:flex;align-items:center;justify-content:center;animation:fade .15s}.modal{background:var(--bg);color:var(--text);border-radius:16px;box-shadow:var(--shadow);width:min(520px,94vw);max-height:86vh;overflow:auto;padding:16px 18px}.modal-head{display:flex;align-items:center;gap:10px;margin-bottom:10px}.modal-head>div{flex:1}.modal-head h2{font-size:17px;margin:0}.seg{display:flex;background:var(--field);border-radius:9px;padding:2px;gap:2px;margin-bottom:12px}.seg button{flex:1;border:0;background:none;border-radius:7px;padding:5px 8px;font-size:12px;font-weight:500}.seg button.on{background:var(--bg);box-shadow:0 1px 3px #00000026}.seg button:disabled{opacity:.4}.consent-form{display:flex;flex-direction:column;gap:10px}.consent-form label{display:flex;flex-direction:column;gap:4px;font-size:12px;font-weight:600}.consent-form input,.consent-form select,.consent-form textarea{font-weight:400;border:1px solid var(--line);border-radius:8px;padding:7px 9px;background:var(--bg)}.consent-form button{border:0;border-radius:8px;padding:8px 12px;background:var(--field);font-weight:600}.consent-form button.primary{background:var(--accent);color:#fff}.consent-form button.danger{background:#d32228;color:#fff}.consent-form button:disabled{opacity:.45}.consent-err{background:var(--chip-red);color:var(--chip-red-t);border-radius:8px;padding:6px 9px;font-size:12px;margin:0 0 8px}.timeline{list-style:none;margin:6px 0 10px;padding:0 0 0 14px;border-left:2px solid var(--line)}.tl{position:relative;padding:0 0 12px 8px}.tl:before{content:"";position:absolute;left:-21px;top:4px;width:10px;height:10px;border-radius:50%;background:var(--muted);border:2px solid var(--bg)}.tl.opt_in:before,.tl.re_opt_in:before{background:#2fa84f}.tl.opt_out:before{background:#d32228}.tl.help:before{background:#0a7cff}.tl.review:before{background:#f0a500}.tl-top{display:flex;justify-content:space-between;gap:8px}.tl details p{margin:4px 0;background:var(--card);border-radius:6px;padding:6px 8px}.consent-card .row-btns{display:flex;gap:6px;margin-top:6px}.consent-card .row-btns button{font-size:12px}.inbox-pick{display:block;margin:0 14px 8px}.inbox-pick select{width:100%;border:0;border-radius:8px;padding:5px 8px;background:var(--field);font-size:12px}.mini.twilio{background:var(--chip-green);color:var(--chip-green-t)}.mini.prio{background:var(--chip-red);color:var(--chip-red-t);font-weight:600}.mini.prio.urgent{background:#d92d20;color:#fff}.prio-badge{display:inline-block;margin-left:8px;vertical-align:1px;font-size:11px;font-weight:600;padding:1px 7px;border-radius:6px;background:var(--chip-red);color:var(--chip-red-t)}.prio-badge.urgent{background:#d92d20;color:#fff}.prio-btn.on{color:var(--chip-red-t);background:var(--chip-red)}.seg-count{margin-left:4px;font-size:10px;font-weight:700;padding:0 5px;border-radius:8px;background:var(--chip-red);color:var(--chip-red-t)}.pin-prio{color:var(--chip-red-t);margin-right:3px;font-size:9px;vertical-align:1px}:root{--prio-bg: #fff0ee;--prio-bg-h: #ffe2de;--prio-bg-u: #ffe0db;--prio-bg-uh: #ffd0c9;--prio-bar: #e5484d;--prio-bar-u: #c4161c;--prio-t: #b42318;--prio-sel: #b42318;--prio-sel-u: #8f130d}:root[data-theme=dark]{--prio-bg: #2f1715;--prio-bg-h: #3a1c19;--prio-bg-u: #3e1714;--prio-bg-uh: #4a1b17;--prio-bar: #ff6b5e;--prio-bar-u: #ff4433;--prio-t: #ff9b90;--prio-sel: #a3261b;--prio-sel-u: #8a160d}@media (prefers-color-scheme: dark){:root:not([data-theme=light]){--prio-bg: #2f1715;--prio-bg-h: #3a1c19;--prio-bg-u: #3e1714;--prio-bg-uh: #4a1b17;--prio-bar: #ff6b5e;--prio-bar-u: #ff4433;--prio-t: #ff9b90;--prio-sel: #a3261b;--prio-sel-u: #8a160d}}:root{--chg-bg: #fff8e6;--chg-bg-h: #fff0cc;--chg-bar: #f0a500;--chg-chip: #fdecc0;--chg-chip-t: #8a5a00;--chg-sel: #b07800}:root[data-theme=dark]{--chg-bg: #2b2310;--chg-bg-h: #352b12;--chg-bar: #f5b82e;--chg-chip: #4a3a10;--chg-chip-t: #ffd56b;--chg-sel: #8a6410}@media (prefers-color-scheme: dark){:root:not([data-theme=light]){--chg-bg: #2b2310;--chg-bg-h: #352b12;--chg-bar: #f5b82e;--chg-chip: #4a3a10;--chg-chip-t: #ffd56b;--chg-sel: #8a6410}}.conv.prio{background:var(--prio-bg);box-shadow:inset 4px 0 0 var(--prio-bar);padding-left:8px;margin:2px 0}.conv.prio:hover{background:var(--prio-bg-h)}.conv.prio .conv-name{color:var(--prio-t)}.conv.prio .conv-body{border-color:transparent}.conv.prio.urgent{background:var(--prio-bg-u);box-shadow:inset 6px 0 0 var(--prio-bar-u)}.conv.prio.urgent:hover{background:var(--prio-bg-uh)}.conv.prio.urgent .conv-name{font-weight:700}.conv.prio.sel{background:var(--prio-sel);box-shadow:inset 4px 0 #fff6}.conv.prio.urgent.sel{background:var(--prio-sel-u);box-shadow:inset 6px 0 #fff8}.conv.prio.sel .conv-name{color:#fff}.conv.prio.sel .mini.prio{background:#fff;color:var(--prio-sel)}.mini.chg{background:var(--chg-chip);color:var(--chg-chip-t);font-weight:600}.chg-badge{display:inline-block;margin-left:8px;vertical-align:1px;font-size:11px;font-weight:600;padding:1px 7px;border-radius:6px;background:var(--chg-chip);color:var(--chg-chip-t)}.chg-btn.on{color:var(--chg-chip-t);background:var(--chg-chip)}.conv.chg{background:var(--chg-bg);box-shadow:inset 4px 0 0 var(--chg-bar);padding-left:8px;margin:2px 0}.conv.chg:hover{background:var(--chg-bg-h)}.conv.chg .conv-body{border-color:transparent}.conv.chg.sel{background:var(--chg-sel);box-shadow:inset 4px 0 #fff6}.conv.chg.sel .conv-name{color:#fff}.conv.chg.sel .mini.chg{background:#fff;color:var(--chg-chip-t)}.conv.prio:focus-visible{outline:2px solid var(--prio-bar-u);outline-offset:1px}.mini.ray-src{background:var(--ray-chip);color:var(--ray-chip-t);font-weight:700}.ray-chip{font-size:11px;font-weight:700;padding:1px 7px;border-radius:6px;background:var(--ray-chip);color:var(--ray-chip-t)}.ray-card{margin:8px auto 14px;max-width:560px;width:calc(100% - 24px);border:1px solid var(--ray-line);background:var(--ray-bg);border-radius:12px;padding:10px 14px;font-size:13px}.ray-card header{display:flex;align-items:center;gap:8px;margin-bottom:6px;flex-wrap:wrap}.ray-at{color:var(--muted);font-size:12px}.ray-urg{margin-left:auto;font-size:11px;font-weight:700;padding:1px 7px;border-radius:6px;background:var(--chip-red);color:var(--chip-red-t)}.ray-urg.emergency{background:#d92d20;color:#fff}.ray-card dl{margin:0;display:grid;gap:3px}.ray-card dl>div{display:grid;grid-template-columns:110px 1fr;gap:8px}.ray-card dt{color:var(--muted)}.ray-card dd{margin:0;overflow-wrap:anywhere}.ray-card footer{display:flex;flex-wrap:wrap;gap:10px;align-items:center;margin-top:8px;font-size:12px;color:var(--muted)}.ray-card footer a{color:var(--accent, #0a7cff);font-weight:600}.ray-status{background:var(--ray-chip);color:var(--ray-chip-t);padding:1px 7px;border-radius:6px}.ray-esc{background:var(--chip-amber);color:var(--chip-amber-t);padding:1px 7px;border-radius:6px;font-weight:600}.ray-status.ray-rejected{background:var(--chip-red);color:var(--chip-red-t);font-weight:600}.ray-call{margin-left:auto;font-family:ui-monospace,monospace;font-size:11px}:root{--ray-bg: #f3f0ff;--ray-line: #d9d0ff;--ray-chip: #e6e0ff;--ray-chip-t: #4b32c3}:root[data-theme=dark]{--ray-bg: #1d1a2e;--ray-line: #3a3260;--ray-chip: #2e2850;--ray-chip-t: #b9aaff}@media (prefers-color-scheme: dark){:root:not([data-theme=light]){--ray-bg: #1d1a2e;--ray-line: #3a3260;--ray-chip: #2e2850;--ray-chip-t: #b9aaff}}.brand .new-text{margin-left:auto;font-size:12px;padding:3px 10px}.nt-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000059;display:grid;place-items:center;z-index:60}.nt{background:var(--bg);color:var(--text);width:min(420px,calc(100vw - 32px));border-radius:14px;padding:18px 18px 14px;box-shadow:0 12px 40px #00000040;display:grid;gap:10px}.nt h2{margin:0;font-size:17px}.nt-sub{margin:-4px 0 2px;font-size:12px;color:var(--muted)}.nt label{display:grid;gap:4px;font-size:12px;font-weight:600}.nt input,.nt textarea{font:inherit;font-weight:400;font-size:14px;padding:8px 10px;border-radius:8px;border:1px solid var(--line, #d0d5dd);background:var(--bg);color:var(--text)}.nt input[aria-invalid=true]{border-color:#d92d20}.nt-hint{font-size:11px;color:#d92d20;margin-top:-6px}.nt-err{margin:0;padding:8px 10px;border-radius:8px;background:var(--chip-red);color:var(--chip-red-t);font-size:13px}.nt-actions{display:flex;justify-content:flex-end;gap:8px}.nt .pill.primary{background:#0a7cff;color:#fff}.nt-req{border:1px solid var(--line, #ddd);border-radius:12px;padding:10px 12px;margin:6px 0 4px;font-size:13px}.nt-req-h{font-weight:700;margin-bottom:4px}.nt-req p{margin:4px 0}.nt-req blockquote{margin:6px 0;padding:6px 10px;border-left:3px solid var(--accent);background:#007aff0f;border-radius:6px}.creq{margin:8px auto 10px;max-width:520px;border:1px solid rgba(0,122,255,.35);background:#007aff0f;border-radius:12px;padding:10px 12px;font-size:13px}.creq-h{font-weight:700;display:flex;align-items:center;gap:6px;flex-wrap:wrap}.creq-dot{width:8px;height:8px;border-radius:50%;background:var(--accent)}.creq-confirmed{border-color:#34c75980;background:#34c75914}.creq-confirmed .creq-dot{background:#34c759}.creq-declined,.creq-failed{border-color:#ff3b3073;background:#ff3b300f}.creq-declined .creq-dot,.creq-failed .creq-dot{background:#ff3b30}.creq-replied{border-color:#ff950080;background:#ff950012}.creq-replied .creq-dot{background:#ff9500}.creq-meta{opacity:.7;font-size:12px;margin:2px 0 6px}.creq-held{border:1px dashed var(--accent);border-radius:14px;padding:7px 10px;margin:6px 0;opacity:.85;white-space:pre-wrap}.creq-tag{display:block;font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--accent);margin-bottom:2px}.creq-note{margin:4px 0 6px}.creq .pill{font-size:12px}.note{position:relative}.note-del{position:absolute;top:4px;right:6px;border:0;background:transparent;cursor:pointer;opacity:0;font-size:13px;padding:2px 4px;border-radius:6px}.note:hover .note-del,.note-del:focus-visible{opacity:.75}.note-del:hover{opacity:1;background:#ff3b301f}.assign-select{font:inherit;font-size:12px;border:1px solid var(--line);background:var(--field);color:inherit;border-radius:10px;padding:3px 6px;max-width:150px}.assign-select.compact{border-radius:14px;padding:4px 8px}.link-btn{background:none;border:0;color:var(--accent);cursor:pointer;font:inherit;padding:0}.assign-card .kv{display:flex;align-items:center;justify-content:space-between;gap:8px}.card-h.sub{margin-top:8px}.assign-hist{list-style:none;margin:0;padding:0;max-height:220px;overflow:auto}.assign-hist li{font-size:12px;padding:4px 0 4px 10px;border-left:2px solid var(--line);margin-left:2px;line-height:1.35}.assign-hist li.ah-escalated,.assign-hist li.ah-declined{border-left-color:#e5484d}.assign-hist li.ah-approved,.assign-hist li.ah-claimed{border-left-color:#30a46c}.viewer{position:fixed;top:0;right:0;bottom:0;left:0;z-index:60;background:#08080af0;color:#fff;display:flex;flex-direction:column;animation:fade .15s}.viewer-bar{background:#111;position:relative;z-index:2;display:flex;align-items:center;justify-content:space-between;gap:8px;padding:8px 12px;padding-top:max(8px,env(safe-area-inset-top));font-size:13px}.viewer-cap{opacity:.8;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0}.viewer-tools{display:flex;gap:4px;flex-shrink:0}.viewer-tools button,.viewer-tools a{background:#ffffff1f;color:#fff;border:0;border-radius:10px;min-width:34px;height:34px;padding:0 8px;font-size:15px;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;text-decoration:none}.viewer-tools button:hover,.viewer-tools a:hover{background:#ffffff38}.viewer-pct{font-size:12px!important;min-width:52px!important}.viewer-stage{position:relative;flex:1;overflow:hidden;touch-action:none;cursor:zoom-in;-webkit-user-select:none;user-select:none}.viewer-stage.zoomed{cursor:grab}.viewer-stage.zoomed:active{cursor:grabbing}.viewer-img{position:absolute;left:50%;top:50%;transform-origin:center;max-width:none;will-change:transform;image-rendering:auto}.viewer-thumb{position:absolute;top:0;right:0;bottom:0;left:0;margin:auto;max-width:100%;max-height:100%;filter:blur(2px);opacity:.6}.viewer-loading{position:absolute;left:50%;top:50%;transform:translate(-50%,-50%);background:#00000080;padding:8px 14px;border-radius:10px;font-size:13px}.viewer-loading a{color:#9cf}.zoom-map{position:absolute;right:14px;bottom:44px;border:1px solid rgba(255,255,255,.5);border-radius:6px;overflow:hidden;background:#000;box-shadow:0 4px 16px #00000080;touch-action:none;cursor:pointer}.zoom-map img{position:absolute;left:50%;top:50%;opacity:.75;pointer-events:none}.zoom-rect{position:absolute;border:2px solid #ffd60a;box-shadow:0 0 0 9999px #00000059;pointer-events:none}.viewer-hint{text-align:center;font-size:11px;opacity:.55;padding:6px;padding-bottom:max(6px,env(safe-area-inset-bottom))}@media (max-width: 760px){.viewer-hint{display:none}.viewer-tools button,.viewer-tools a{min-width:32px;height:32px;padding:0 6px}.zoom-map{bottom:14px;right:10px}}.sender-name{text-align:right;font-size:11px;color:var(--muted);margin:1px 14px 4px 0}.update-banner{position:fixed;left:50%;bottom:18px;transform:translate(-50%);z-index:55;border:0;cursor:pointer;background:var(--accent);color:#fff;font-size:13px;font-weight:600;padding:9px 16px;border-radius:18px;box-shadow:var(--shadow);animation:drop .35s;padding-bottom:max(9px,env(safe-area-inset-bottom))}@media (max-width: 760px){.update-banner{bottom:80px}}.tech-chips{display:inline-flex;flex-wrap:wrap;gap:3px}.tech-wrap{position:relative}.tech-chip{border:0;border-radius:6px;padding:1px 5px;font-size:11px;cursor:pointer;background:color-mix(in srgb,#30a46c 16%,var(--field));color:inherit}.tech-chip.full{background:color-mix(in srgb,#e5484d 14%,var(--field));color:color-mix(in srgb,#e5484d 70%,var(--text, #000))}.sd-open{font-size:11px;color:#2a8a5a;margin-left:auto;white-space:nowrap}.sd-open.none{color:var(--muted)}.tech-pop{position:fixed;z-index:70;white-space:normal;box-sizing:border-box;width:230px;display:flex;flex-direction:column;gap:3px;padding:8px 10px;background:var(--bg);border:1px solid var(--line);border-radius:10px;box-shadow:var(--shadow);font-size:12px;line-height:1.35;font-family:inherit}.tech-pop .muted{font-size:11px}.rt-zone{font-weight:600;text-transform:none;letter-spacing:0;color:var(--text, inherit);font-size:12px}.sd-routing{gap:0;font-size:13px}.sd-routing li.rt-row{display:block;padding:7px 0;border-top:1px solid var(--line)}.sd-routing li.rt-row:first-child{border-top:0;padding-top:2px}.rt-head{display:flex;align-items:center;gap:7px;margin-bottom:5px}.rt-day{font-weight:600;font-variant-numeric:tabular-nums}.rt-note{font-size:11px;color:var(--muted)}.rt-badge{margin-left:auto;font-size:11px;font-weight:600;padding:1px 8px;border-radius:10px;white-space:nowrap}.rt-badge.open{background:color-mix(in srgb,#30a46c 16%,transparent);color:#1f7a4a}.rt-badge.none{background:color-mix(in srgb,#e5484d 13%,transparent);color:#c4373c}.tech-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:5px;margin-left:15px}.tech-grid .tech-wrap{min-width:0}.tech-grid .tech-chip{width:100%;text-align:center;font-size:12px;padding:3px 4px;border-radius:7px;white-space:nowrap;font-variant-numeric:tabular-nums;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;border:1px solid transparent}.tech-grid .tech-chip.open{background:color-mix(in srgb,#30a46c 10%,var(--card));border-color:color-mix(in srgb,#30a46c 35%,transparent)}.tech-grid .tech-chip.full{background:color-mix(in srgb,#e5484d 9%,var(--card));border-color:color-mix(in srgb,#e5484d 30%,transparent);color:#b8323a}.rt-foot{font-size:11px;color:var(--muted);margin:8px 0 0;line-height:1.35}.tech-pop{width:min(300px,calc(100vw - 16px));max-height:60vh;overflow:auto}.tp-sub{color:var(--muted);font-size:11px}.tp-group{display:flex;flex-direction:column;gap:2px;margin-top:4px}.tp-win{font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--muted)}.tp-job{display:grid;grid-template-columns:1fr auto;column-gap:6px;padding:3px 6px;border-radius:6px;border-left:3px solid transparent}.tp-job.here{background:color-mix(in srgb,var(--accent) 12%,transparent);border-left-color:var(--accent)}.tp-job.other{opacity:.8;border-left-color:var(--line)}.tp-place{font-size:12px}.tp-zone{font-size:11px;font-weight:600;color:var(--muted)}.tp-meta{grid-column:1 / -1;font-size:11px;color:var(--muted)}.tp-foot{margin-top:4px;font-size:10px}.side-top{gap:8px;padding:14px 12px 4px 14px}.side-top .brand{min-width:0;flex:1 1 auto}.brand .new-text{white-space:nowrap;flex-shrink:0}.side-tools{display:flex;align-items:center;gap:2px;flex-shrink:0}.side-tools .icon-btn{width:30px;height:30px;flex-shrink:0}.text-us{display:flex;align-items:center;gap:4px;margin:0 14px 6px;padding:2px 0;background:none;border:0;color:var(--muted);font-size:12px;cursor:pointer;text-align:left}.text-us .mono{color:var(--text, inherit)}.text-us:hover .mono{text-decoration:underline}.text-us-copied{font-size:10px;padding:1px 6px;border-radius:999px;background:var(--line);opacity:0;transition:opacity .15s}.text-us:hover .text-us-copied,.text-us:focus-visible .text-us-copied,.text-us-copied.on{opacity:1}.text-us-copied.on{background:color-mix(in srgb,var(--accent) 18%,transparent);color:var(--accent)}.new-msg-btn{display:flex;align-items:center;justify-content:center;gap:8px;margin:4px 12px 10px;height:42px;border:0;border-radius:12px;background:#d32228;color:#fff;font-weight:700;font-size:14px;letter-spacing:.06em;cursor:pointer;box-shadow:0 1px 2px #0000001f,0 2px 8px #d3222840;transition:transform .08s,filter .12s,box-shadow .12s;-webkit-tap-highlight-color:transparent;flex-shrink:0}.new-msg-btn:hover{filter:brightness(1.06)}.new-msg-btn:active{transform:scale(.98);filter:brightness(.9);box-shadow:0 1px 2px #00000026}.new-msg-btn:focus-visible{outline:2px solid #D32228;outline-offset:2px}.rt-next{margin:8px 0 4px;padding:9px 11px;border-radius:10px;background:color-mix(in srgb,#1a9b4b 12%,transparent);border:1px solid color-mix(in srgb,#1a9b4b 35%,transparent);font-size:13px;line-height:1.4}.rt-next.none{background:color-mix(in srgb,#D32228 10%,transparent);border-color:color-mix(in srgb,#D32228 35%,transparent)}.sd-offer-row{grid-template-columns:1fr 1fr;row-gap:3px;padding:4px 0}.sd-offer-row .sd-offer-day{grid-column:1 / -1;white-space:nowrap}.sd-offer-confirm{grid-column:1 / -1}.sd-offer-day{display:flex;align-items:center;gap:6px;min-width:0}.sd-offer-tag{font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.04em;padding:1px 6px;border-radius:999px;background:var(--line);color:var(--muted)}.sd-offer-row.full,.sd-offer-row.routed{opacity:.6}.sd-offer-row.full .sd-offer-tag{background:color-mix(in srgb,#D32228 14%,transparent);color:#d32228}.sd-offer-row.routed .slot{cursor:not-allowed}.sd-offer-row.next{background:color-mix(in srgb,#1a9b4b 12%,transparent);border:1px solid color-mix(in srgb,#1a9b4b 35%,transparent);border-radius:10px;padding:6px 8px}.sd-offer-tag.next{background:color-mix(in srgb,#1a9b4b 20%,transparent);color:#137a3a}.sd-offer-confirm{flex-basis:100%;margin-top:6px;padding:8px 10px;border-radius:10px;background:color-mix(in srgb,#D32228 8%,var(--card, #fff));border:1px solid color-mix(in srgb,#D32228 35%,transparent);font-size:12px;opacity:1}.sd-offer-row.full:has(.sd-offer-confirm){opacity:1}.sd-offer-confirm p{margin:0 0 6px}.sd-offer-confirm .seg2{display:flex;gap:6px}.sd-offer-confirm button{padding:5px 10px;border-radius:8px;border:1px solid var(--line);background:var(--card, #fff);cursor:pointer;font-size:12px}.sd-offer-confirm button.danger{background:#d32228;color:#fff;border-color:#d32228;font-weight:600}.sd-offer-row{grid-template-columns:1fr auto;row-gap:4px;align-items:center}.sd-offer-row .sd-offer-day{grid-column:auto}.sd-offer-pick{min-width:112px}.sd-offer-row .sd-offer-day{flex-wrap:wrap;white-space:normal;min-width:0}.sd-offer-tag{white-space:nowrap}.sd-offer-row.next{grid-template-columns:1fr}.sd-offer-row.next .sd-offer-pick{width:100%}.consent-ids{display:flex;align-items:center;gap:4px;flex-wrap:wrap;margin:2px 0}.consent-ids button.chip{border:0;cursor:pointer;color:inherit}.consent-ids button.chip:hover{filter:brightness(.95)}.consent-wording q{font-style:italic}.consent-gw{color:var(--muted);font-weight:500;font-style:italic;cursor:default}.ray-call-gw{font-style:italic;font-family:inherit}